Shipping Policy

This page explains how Orvami processes and ships orders, both within India and internationally.

1. Order Processing

Most Orvami pieces are handcrafted or hand-finished to order. Please allow 2–5 business days for your order to be prepared and quality-checked before it is handed to our courier partner. During high-demand periods, processing may take slightly longer. We will notify you by email if there is a meaningful delay.

2. Domestic Shipping (India)

Orders within India are typically delivered within 5–8 business days of dispatch, depending on your location. Shipping charges, where applicable, are calculated and shown at checkout before payment.

3. International Shipping

Orvami ships internationally, including to the United States, United Kingdom, Canada, Europe, and other regions. International delivery typically takes 10–21 business days from dispatch, depending on destination and customs processing. Exact rates and delivery windows are shown at checkout based on your shipping address.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or VAT/GST levied by the destination country. These charges are determined by your local customs authority and are the responsibility of the customer unless explicitly stated otherwise at checkout. Orvami has no control over these charges and cannot predict their exact amount. Please check with your local customs office if you are unsure.

5. Delays Outside Our Control

Delivery timelines are estimates, not guarantees. Orvami is not responsible for delays caused by courier partners, customs clearance, incorrect or incomplete shipping details provided by the customer, or events outside our reasonable control (including severe weather, strikes, or regional disruptions).

6. Order Tracking

Once your order ships, you will receive a confirmation with tracking details where available. You can also check your order status from your confirmation page link at any time.

7. Questions

For questions about a specific order's shipping status, contact us at my@orvami.com with your order reference.